Privacy Policy

Last updated: July 2026

At Auna Especia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information (processed securely by our payment partner)

We do not store your card or UPI payment details.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate order updates
  • Respond to your enquiries
  • Provide customer support
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Payment Security

Online payments are processed through trusted third-party payment providers. We do not collect or store your card details or banking credentials.

Cookies

Our website may use cookies to improve your browsing experience and help the website function properly. You may choose to disable cookies through your browser settings, although some features of the website may not function as intended.

Third-Party Services

We may use trusted third-party service providers for payment processing, website hosting, shipping, and analytics. These providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may contact us at any time to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where legally permitted

Contact Us

If you have any questions regarding this Privacy Policy, please contact us using the details provided on our Contact section.

By using this website, you agree to this Privacy Policy.